FAQ

Frequently asked questions

HOW LONG WILL MY ORDER TAKE TO ARRIVE?


The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please write to us at hello@garpenter.com




HOW WOULD I KNOW IF MY ORDER IS PLACED?


You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from the warehouse.




WHAT HAPPENES IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?


In case the order does not get delivered within 7-10 working days, you can write to us at hello@garpenter.com. We will do our best to get it delivered at the earliest.




ARE THERE ANY SHIPPING CHARGES ON DELIVERY?


We provide PAN India free shipping on all orders above 1000 INR.




ARE THERE ANY ADDITIONAL CHARGES FOR RETURNS/EXCHANGE?


An additional handling fee of ₹150 is charged for returns. However, no additional charges are applicable on exchange.